entourage crashing

[rebecca]

I am running OSX 10.2.8. I have 3 email accounts and
when I try to check mail on one of them - the most
important one - entourage crashes.
all was fine until I downloaded the security update. I
also recently changed hosts, but thre were no problems
until i did the software update. Can I uninstall the
security update? Why would one account crash the app and
not the others?

Thanks very much!!

 

[Mickey Stevens]

I suspect it's happening only with one account because there is a message on
that server that Entourage is having trouble downloading. Try disabling the
Junk Mail Filter (Tools -> Junk Mail Filter). If that doesn't work, follow
the procedure on the Entourage Help Page to delete the problem message from
the most important e-mail account:
<http://www.entourage.mvps.org/help/send_receive/index.html#Anchor-Crashes>