ENTOURAGE CRASHING

P

PEPSI

I am trying to download an email thru Entourage on OS 10.2.8, and each
time Entourage crashes without the email downloading from the ISP

Sounds like a dodgy email but how do I get rid of it if Entourage wont
download it wihtout crashing?

The answer might be obvious to some but i only use my Mac fro emails,
Excel and games!

Tony
 
M

Matt G

I've had this problem before and my solution was to use the webmail client
provided by my ISP to log in and delete the offending email.

Apparently the latest update to MS Office fixes this problem --
microsoft.com/mac/ to get the patch.

matt
 
A

Axel Hammerschmidt

PEPSI said:
I am trying to download an email thru Entourage on OS 10.2.8, and each
time Entourage crashes without the email downloading from the ISP

Sounds like a dodgy email but how do I get rid of it if Entourage wont
download it wihtout crashing?
Click to expand...

Does the mail in question appear in the In Box pane?
 
A

Axel Hammerschmidt

Axel Hammerschmidt said:
Does the mail in question appear in the In Box pane?
Click to expand...

If not, you could telnet to your ISPs POP3 server and delete the
offending message.

Open a terminal and connect to the POP3 server like this:

Last login: Sun Feb 6 18:48:19 on ttyp1
Welcome to Darwin!
[Powerbook:~] axel% telnet pop3.host.domain 110
Trying 123.123.123.123...
Connected to pop3.host.domain.
Escape character is '^]'.
+OK Hello there.
USER my_username
+OK Password required.
PASS my_password
+OK logged in.
STAT
+OK 15 48281
LIST
+OK POP3 clients that break here, they violate STD53.
1 2547
2 2365
3 2394
4 2245
5 6197
6 1224
7 2353
8 2248
9 3408
10 4690
11 1464
12 1465
13 2346
14 10065
15 3270
..
QUIT
+OK Bye-bye.
Connection closed by foreign host.
[Powerbook:~] axel%

The commands used here were

USER username
PASS password
STAT displays the number of unread messages/bytes
LIST [n] display the size of message number n/all messages
QUIT ends the POP3 session

Other possible commands are

RETR n -retrieves message number n
DELE n -deletes message number n
LAST -display the number of the last message accessed
RSET -undelete all messages/reset message number to 1
TOP n l -print the headers and l lines of message n
NOOP -do nothing
 
P

PEPSI

Matt said:
I've had this problem before and my solution was to use the webmail client
provided by my ISP to log in and delete the offending email.

Apparently the latest update to MS Office fixes this problem --
microsoft.com/mac/ to get the patch.

matt
Click to expand...
Thank you Matt!! Downloaded the patch and it worked!

Pepsi
 
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