A
Anne Milne
Thank you for your time.
I recently encoutered a major problem with Entourage.
I am running v10.1.4 on an Apple PowerBook G4 which is running OS
10.3.
I have been using this program for probably a year.
My problem is that everytime I open Entourage I get an error: "The
Action Could Not be Completed, Mail Error". Then I click OK and it
goes away.
However, I cannot use any of the menus, the mail comes up but cannot
be viewed in the preview window. I can only make commands via my
right-click mouse or keyboard commands.
This initially happened, it seems through some mail in the "Draft"
box. Even now when I want to send stuff, it won't let me. It will let
me save, then I go to Draft, right click to send, then it gives me the
"The Action Could Not be Completed, Mail Error" error, will send the
message, but then quits.
The Draft box looks different now - it is blue and even if I click
into the box window itself, this is enough to crash the program.
I would be perfectly happy to just trash the whole Office X folder,
except I don't want to lose my mail folders and my calendar. It seems
to be possibly to export Contacts, but not much else.
Grateful for any suggestions whether to fix problem or figure out how
to keep my information if I junk the program. I did already reinstall
it, but it kept my files and the problem didn't go away.
Thanks.
anne/
I recently encoutered a major problem with Entourage.
I am running v10.1.4 on an Apple PowerBook G4 which is running OS
10.3.
I have been using this program for probably a year.
My problem is that everytime I open Entourage I get an error: "The
Action Could Not be Completed, Mail Error". Then I click OK and it
goes away.
However, I cannot use any of the menus, the mail comes up but cannot
be viewed in the preview window. I can only make commands via my
right-click mouse or keyboard commands.
This initially happened, it seems through some mail in the "Draft"
box. Even now when I want to send stuff, it won't let me. It will let
me save, then I go to Draft, right click to send, then it gives me the
"The Action Could Not be Completed, Mail Error" error, will send the
message, but then quits.
The Draft box looks different now - it is blue and even if I click
into the box window itself, this is enough to crash the program.
I would be perfectly happy to just trash the whole Office X folder,
except I don't want to lose my mail folders and my calendar. It seems
to be possibly to export Contacts, but not much else.
Grateful for any suggestions whether to fix problem or figure out how
to keep my information if I junk the program. I did already reinstall
it, but it kept my files and the problem didn't go away.
Thanks.
anne/