Entourage data all gone

M

Mike

Please help! I renamed my home user account in finder (the name of
the main user with the house icon beside it) After restarting my
computer the new name did not take, instead it created a new user (not
account) in the user folder with all of my old files, except my whole
stinkin Entourage database. I don't have a new identiy, nor is my
files inside the Microsoft User Data Folder - does any Mac guru have
any clue as to what happened to my date. Please help!
 
D

Diane Ross

Please help! I renamed my home user account in finder (the name of
the main user with the house icon beside it) After restarting my
computer the new name did not take, instead it created a new user (not
account) in the user folder with all of my old files, except my whole
stinkin Entourage database. I don't have a new identiy, nor is my
files inside the Microsoft User Data Folder - does any Mac guru have
any clue as to what happened to my date. Please help!
Click to expand...

It's possible that Entourage is looking in the wrong location for your MUD
folder. You probably have more than one Documents folder.

Entourage
expects the folder to be in your Documents folder. For OS X users, that's
the Documents folder in your User's folder.



Open Entourage, create a new identity and name it something unique so you
can do a search on it and it will be the only thing that shows up.

Now do a
search in the Finder for this new identity. This will tell you where
Entourage is looking for Identities.




Next search on Microsoft User Data and find all the MUD Folders that you
have. You should be able to locate your old MUD folder that contains your
identity.

Fix if you have more than one Microsoft User Data Folder...



Move the identity folder you want to use to the Office Identities folder
that Entourage is recognizing. Your identity is named "Main" by default. Be
sure to rename one so you do not overwrite.



Switch Identities to view your mail. If you have not used the new identity,
delete it. If you have used it and want to combine the new mail with your
original database, just drag each folder to the desktop. this creates an
MBOX file. Switch identities. Drag the MBOX files into the folder window of
Entourage.



Remember keep a backup of all data before deleting.
 
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