Entourage Database corrupted three times

H

Henry Seiden

Hi All,

My database has come up as corrupted three times now. The corruption warning
has always been on and I never had issues like this before. Each time I
rebuilt the the database and lasted about a day. Then the warnings again.
I've checked the database prior to rebuilding and it said there actually was
corruption.

Recently upgraded from 11.1.x, but this corruption doesn't seem to correlate
to the moment of first use of this upgrade.

Should I check permissions, etc? I did use DiskWarrior 3.0.3 to rebuild my
drives lately and that might correlate to these errors however I have used
DW and never had issues.

Another questionmark about Entourage... I get what appear to be weird
phishing messages regularly, about messages never sent through my email
accounts. Could this be corrupting my database? Here's a sample header...
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
(ultimately generated from [email protected])
Unrouteable address

------ This is a copy of the message, including all the headers. ------
Click to expand...
I can correlate these to my failures.

Any suggestions?

Version of Entourage: 11.2.4
OSX version: 10.4.7
Machine: G5 2.0GHz
 
H

Henry Seiden

Also here is the Database Utility.log copy.
======================
Starting Scan
====================


ERROR: BlockID #12580 has an unknown checksum

======================
Scan Ended
====================




Hi All,

My database has come up as corrupted three times now. The corruption warning
has always been on and I never had issues like this before. Each time I
rebuilt the the database and lasted about a day. Then the warnings again.
I've checked the database prior to rebuilding and it said there actually was
corruption.

Recently upgraded from 11.1.x, but this corruption doesn't seem to correlate
to the moment of first use of this upgrade.

Should I check permissions, etc? I did use DiskWarrior 3.0.3 to rebuild my
drives lately and that might correlate to these errors however I have used
DW and never had issues.

Another questionmark about Entourage... I get what appear to be weird
phishing messages regularly, about messages never sent through my email
accounts. Could this be corrupting my database? Here's a sample header...
I can correlate these to my failures.

Any suggestions?

Version of Entourage: 11.2.4
OSX version: 10.4.7
Machine: G5 2.0GHz
Click to expand...
 
D

Diane Ross

My database has come up as corrupted three times now. The corruption warning
has always been on and I never had issues like this before. Each time I
rebuilt the the database and lasted about a day. Then the warnings again.
I've checked the database prior to rebuilding and it said there actually was
corruption.
Click to expand...

The automatic database utility has been known to spew out false reports of
corruption. Some users have had to resort to turning this option off. Note,
this problem has only affected a small number of users. If you run the
regular rebuild and it says you have corruption, then you should rebuild.
Also here is the Database Utility.log copy.
Click to expand...

I don't know if this will help, but try moving your database to another
location then copy it back. If you do have a bad block, then perhaps your
data will be written in another part of your drive.
 
H

Henry Seiden

That's an interesting idea, but curious.

Did you note that in my post I had recently rebuilt my drive with Disk
Warrior? I wonder if this is somehow related? DW merely wrote a new rebuilt
disk directory, copying all info from the old one. It did not find any
errors.

Does Entourage react funny when this occurs? I've rebuilt before (a long
while ago) and have not gotten errors of this kind.
 
B

Barry Wainwright [MVP]

Disk corruption will always make an app act funny, if the programme files or
part of the data files span the corrupted sectors.

The 'block ID' message from the database utility scan is probably referring
to a database block rather than a logical disk block or sector, but we can't
be certain as the inner workings of the database have never been published.

Bear in mind that DW doesn't actually carry out hardware scans, so will not
automatically identify disk surface problems - it relies on activating the
"SMART" disk analysis routines built into disks by SOME manufacturers. If
yours is not a SMART disk, then DW cannot identify sector level corruption
of the media itself.
 
P

phill4all

I noticed the same problem a few times. Every time was within a few
hours AFTER I rebuilt the database.

I found that if I ignore it, and simply quit and restart Entourage, it
does not happen more than twice (and usually only once). This started
with 11.2.3. I was hoping 11.2.4 would fix it, but it didn't.

Regardless, I think it is a bogus warning.
 
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