Entourage Dead

K

krblackwood

Suddenly today, for no apparent reason, Entourage stopped opening up.
It only bounces twice and nothing happens. Have reset permissions. No
help. Re-installed but still E. won't open. Now, other Office programs
work but Word shows: "An unexpected error occurred while trying to load
the Microsoft Framework library."

Any ideas?

Thanks in advance.

Ken
 
M

Michel Bintener

I'm not entirely sure what's happening here, but I would suggest removing
and then reinstalling Office. Since the problem does not just affect
Entourage but other components as well, that's the best thing to do. To
remove Office, use the uninstaller provided by Microsoft. In Office 2004, it
can be found in Applications/Microsoft Office 2004/Additional Tools/Remove
Office; in Office v.X, it is inside the Value Pack folder on your install
disc. For future references, always post the version of Office and Mac OS
you are using, it makes life easier.
 
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