Entourage does not recognize 'gmail.com,' or 'earthlink.net.'

M

MammaJamma

How frustrating. Every email going out to gmail or earthlink are sent
back, "invalid domain name." Anybody out there know what this is all
about?
 
D

Diane Ross

How frustrating. Every email going out to gmail or earthlink are sent
back, "invalid domain name." Anybody out there know what this is all
about?
Click to expand...

For Gmail setup see:

<http://mail.google.com/support/bin/answer.py?answer=12103>

Earthlink:

Go to Tools > Accounts, click the "Mail" tab, open your EarthLink account,
and check your settings:

Receiving mail: Account ID: [email protected]

Sending mail: SMTP server: smtpauth.earthlink.net - Click here for advanced
sending options

ˆ SMTP server requires authentication

ˆ Use same settings as receiving mail server
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
M

MammaJamma

Okay, I can see I was no clear enough in my explanation. I do not
have an earthlink or gmail account. I am using ENTOURAGE as my mail
sender/receiver on my Mac.

BUT, whenever I try to send to my friends who have gmail or earthlink,
the email bounces back with "invalid domain name."

Thanks for anybody's help.
Cynthia
 
D

Daiya Mitchell

I have gotten the "invalid domain name" error when my SMTP information
was not set up correctly, and so I wasn't allowed to send. The error
message may be misleading.

Otherwise, ask your ISP. That's unlikely to be Entourage's fault,
sounds like something happening at server level.
 
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