Entourage email automatically deleting

C

chaz

Any emails that I have are automatically disappearing after one week
from my Entourage in box. This is not a setting on my web accounts,
but since Entourage is deleting they are as well.
PLEASE HELP.....
 
B

Barry Wainwright [MVP]

Any emails that I have are automatically disappearing after one week
from my Entourage in box. This is not a setting on my web accounts,
but since Entourage is deleting they are as well.
PLEASE HELP.....
Click to expand...

Check you r schedules (under the tools menu) to see if anything there has
been set up to delete mail older than x days.
 
C

Corentin Cras-Méneur

Barry Wainwright said:
Check you r schedules (under the tools menu) to see if anything there has
been set up to delete mail older than x days.
Click to expand...

You shoudl also check the Rules and Mailing List Manager to see if
they've been messed up and redirect the e-mails to the trash instead of
the normal destinatio folder.

Corentin
 
D

Diane Ross

Any emails that I have are automatically disappearing after one week
from my Entourage in box. This is not a setting on my web accounts,
but since Entourage is deleting they are as well.
Click to expand...

Check your Schedules under Tools in the menu bar. Check the Empty Deleted
Items Folder.

Next thing to check is a rule that is deleting the mail.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
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