Entourage Encoding Stripping JPGs attached to Exchange 2007

B

boe

Hello,

I have entourage (11.3 I believe) attached to an exchange 2007 server. If
an jpg is attached either by dragging or adding an attachment it arrives as
zero bytes outside our network. The encoding scheme is any. If I change it
to PC windows mime encoding it works. People on our exchange server
receive it either way but outside don't.

Any permanent fix for this?
 
B

boe

PS if I change my preferences to always send PC encoding, it will pop up
with a message saying it is mac specific and I may lose some information (it
doesn't but I don't want a pop up every time I send something).
 
B

Barry Wainwright [MVP]

I wonder if the exchange server has a setting to disable certain mime types.
I use Entourage through an Exchange 2003 server without seeing this problem,
and if it was widespread there are enough people using Exchange 2007 no for
the issue to have been noticed before now, so I suspect you have a local
problem. My money would be on an exchange configuration oddity. What happens
to other attachment types sent through your entourage, and what happens to
other peoples JPGs sent through the same server?

Also, are you compressing the jpg (or allowing Entourage to compress it with
stuffit)?
 
B

boe

Thanks -

I can send from Outlook no problem.
I am not using any compression - trying to make it simple to diagnose.

I'm still seeing A LOT of issues STILL being discovered with Exchange 2007
so I'm not sure if it is new or covered. I've seen a lot of postings about
jpgs being stripped in Exchange 2007 but so far the only solutions I've seen
refer to file filtering which is not enabled on my exchange 2007 server.
Those same people posting haven't ever replied if that was the answer to
their particular problem so I'm not sure if they ever found a solution.
 
K

kevinb

Greetings. I'm seeing the same issue with some of our clients using
entourage with exchange 2007. Precisely the same symptoms, if it
helps.

Kevin
 
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