Entourage Error 5503

P

Paul Schmidt

Good day. I'm trying to send emails but the Error Description says:

error: Mail could not be sent using the account "[email protected]"

Explanation: RCPT first (#5.5.1)

I can recieve messages. but just not send them can someone help me?

Thanks in advance.
 
D

Diane Ross

Good day. I'm trying to send emails but the Error Description says:

error: Mail could not be sent using the account "[email protected]"

Explanation: RCPT first (#5.5.1)

I can recieve messages. but just not send them can someone help me?
Click to expand...

We have some errors listed on the Error Page, but this one is not listed.
<http://www.entourage.mvps.org/error/page.html>

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration

If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

A full description of send/receive can be found here:
<http://www.entourage.mvps.org/troubleshoot/send_receive/sending_problems.ht
ml>

Send/receive faqs
<http://www.entourage.mvps.org/faq_topic/send_receive.html>

If this doesn't help, there are troubleshooting tools that will help. Just
let us know.
 
M

Michael Emfinger

Is this working now Paul?


We have some errors listed on the Error Page, but this one is not listed.
<http://www.entourage.mvps.org/error/page.html>

Send & Receive problems can be complex to solve, but generally these
solutions apply:

If you can receive but not send then you have a bad SMTP configuration

If you can send but not receive you have a bad POP or IMAP configuration

You can try re-entering info.
You can delete account and create a new one.
Using copy/paste can result in an extra space being added. Type carefully.
Check your Keychain for corruption.

A full description of send/receive can be found here:
<http://www.entourage.mvps.org/troubleshoot/send_receive/sending_problems.ht
ml>

Send/receive faqs
<http://www.entourage.mvps.org/faq_topic/send_receive.html>

If this doesn't help, there are troubleshooting tools that will help. Just
let us know.
Click to expand...
 
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