Entourage - Error code 4362 - Mac OS X

N

Nathalie

I tried to send a file a little bigger than 5 MB. It did'nt work,
error code 4362 appeared. I tried to put the e-mail in the trash, and
then delete it in the deleted items folder. It didn't work. In the
"Folder" colomn, 1 item appears in the deleted item folder "deleted
item(1)". When clicking on that folder, there is no e-mail appearing
in the right side box. Where is it ???
I tried to restart the Mac, and when opening Entourage, following
message appears : The action could not be completed. An unknown error
(4362) arrived.
I can not send or receive e-mails anymore. The Internet browser
works, so it has nothing to do with the connection. Should I
reinstall Entourage ? Or what is the solution ?
Thanks for any advise !!!
Nathalie
 
M

Mickey Stevens

Rebuild the database. Quit the Database Daemon using Process Viewer
(HD/Applications/Utilities/Process Viewer, find Database Daemon, go to File
-> Quit Process), and restart Entourage holding down the Option key. When
the Rebuild dialog box comes up, choose to do a Typical Rebuild.

If that doesn't help, try the suggestions involving the Database Daemon
problems here:
<http://www.entourage.mvps.org/errors.html#anchor-4362X>
 
N

Nathalie

Mickey, I rebuild the database holding down the option key when
opening Entourage. I did a simple rebuild, and it worked !!!
Nathalie
 
Top