Entourage Error Dialog= "Can't get headers..."?

N

neon_bikini

When opening up the application Entourage, a dialog box pops up with
the warning: "Microsoft Entoruage got an error: Can't get headers of
incoming message id 37384." The error number changes, varriants:
37395, 37386

What is this about? I've serched Microsoft.com but got zero.
nb
 
D

Dave Cortright

When opening up the application Entourage, a dialog box pops up with
the warning: "Microsoft Entoruage got an error: Can't get headers of
incoming message id 37384." The error number changes, varriants:
37395, 37386

What is this about? I've serched Microsoft.com but got zero.
nb

This sounds like you're running an AppleScript on a Rule and the script is
failing. Check your rules and your scripts.
 
N

neon_bikini

This sounds like you're running an AppleScript on a Rule and the script is
failing. Check your rules and your scripts.

The only Apple Script I'm running is something called JunkBroom.
http://www.cl.uni-heidelberg.de/~esleben/junk.html
This is an application that runs with Entourage and has several
scripts used to mark email as junk or not junk. This is not made by a
company, but by a programmer, so there is no support on the site.

This would suggest Entourage is reporting that JunkBroom can't get
incoming headers. This would be a result of a problem specific to the
incoming email. Is there somone who knows if this is a possible
variance with incoming email (for example, spam)?
 
P

Paul Berkowitz

The only Apple Script I'm running is something called JunkBroom.
http://www.cl.uni-heidelberg.de/~esleben/junk.html
This is an application that runs with Entourage and has several
scripts used to mark email as junk or not junk. This is not made by a
company, but by a programmer, so there is no support on the site.

Write the programmer. If the script is not free, you may not be able to edit
it yourself, otherwise you probably can. There are a few likely reasons for
the error. The most likely is that somehow there's a badly=formatted message
which has does not have proper headers so they're not available to
AppleScript. (This could be as simple as the sender's email client not
adding a blank line at the end of the headers.) The programmer should add a
try/error block that decides what to do when it can't get the headers -
probably to consider the message spam - or not to.
This would suggest Entourage is reporting that JunkBroom can't get
incoming headers. This would be a result of a problem specific to the
incoming email. Is there somone who knows if this is a possible
variance with incoming email (for example, spam)?

Yes. It's most unlikely that a real, non-spam message would have malformed
headers.


--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
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PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.
 
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