Entourage error message

K

Kenneth Cohen

Can anyone suggest why I might intermittently (not consistently) be getting
the following error message in Entourage when I click ³Send² to send an
email:

5.5.4 unrecognized keyword

ItŒs possible that this relates somehow to my account information. It occurs
only when sending from one of my two email addresses, and only
intermittently. That is, the error will occur several times, but if I then
try again after half an hour, the problem may not occur and the email may be
sent.

Sending from the second email address has never produced this error.

The first email address, where the problem occurs, is on a private domain
(my office). The second email address is the one I have with my ISP.

Thanks in advance for any advice.

Ken Cohen
 
D

Diane

Can anyone suggest why I might intermittently (not consistently) be getting
the following error message in Entourage when I click ³Send² to send an
email:

5.5.4 unrecognized keyword

ItŒs possible that this relates somehow to my account information. It occurs
only when sending from one of my two email addresses, and only
intermittently. That is, the error will occur several times, but if I then
try again after half an hour, the problem may not occur and the email may be
sent.

Sending from the second email address has never produced this error.

The first email address, where the problem occurs, is on a private domain
(my office). The second email address is the one I have with my ISP.
Click to expand...

You can monitor your network traffic to see if it will reveal any clues as
to why you are getting the error.

Test your network with tcpflow. See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>

Another application I ran into recently that does the same thing but has a
different interface.

EavesDrop....Let it capture some stuff then double-click any of the lines of
text in the main window to see more detail.

<http://www.baurhome.net/software/eavesdrop/index.html>
 
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