Entourage / Exchange Setup

B

Bob Bernstein

This has been most frustrating getting exchange to work with Entourage.

Here's my setup:

OSX 10.3.3
Office 2004

1. Exchange Setup Wizard
For outlook windows I simply put my exchange server in - let's call it
exchange1, entered my username and everything took just fine.

For Entourage - I put my email address [email protected]
My user name which is first initial last name
My domain - let's call it - work
And my password

Setup wizard bombs. - I would be grateful for any hints or tricks on that
one.

I did notice on one of Microsoft's pages that they recommend putting in a
search domain (I haven't a clue what that might be other than mycompany.com)

2. Next - Tried using my OWA setup.
https://mail.mycompany.com/exchange
Set the DAV requires SSL since I'm using https

Seems to connect, but I have two problems:
A. My folder list doesn't come down from the exchange server
B. I get a root certificate error.
My company sent me the proper root certificate, but it doesn't seem to help.
That however can be ignored until later - since I don't have any folders and
can't send any messages, secure messages I can take as the next step.



When accessing it directly through the web browser, the first screen is
login.asp which asks me to enter my "alias" - -which happens to be my user
name (first initial last name - but not my e-mail address).
I'm wondering if that's unconventional and what might be causing me the
problems retrieving my folders. Perhaps within Entourage, I'm really sitting
at a login prompt rather than accessing my account.

Thanks in advance for all the help I hope I get! :)

Bob
 
C

Corentin Cras-Méneur [MVP]

Hi Bob,
OSX 10.3.3
Office 2004
Click to expand...

You should be in 10.3.4 by now...

When accessing it directly through the web browser, the first screen is
login.asp which asks me to enter my "alias" - -which happens to be my user
name (first initial last name - but not my e-mail address).
Click to expand...

login.asp ??? It looks to me that you have an weird exchange setup :-\ What
version of Exchange are you running ??

The regular address you should get is something like:

https://my.exchangeserver.com/exchange/

I'm wondering if that's unconventional and what might be causing me the
problems retrieving my folders. Perhaps within Entourage, I'm really sitting
at a login prompt rather than accessing my account.
Click to expand...

The alias is one other aspect. I know for instance that I cannot use my
Official e-mail address with the Exchange server. I have to enter the e-mail
address that contains my login eg: [email protected] instead of the
regular [email protected]


Corentin
 
B

Bob B

One thing I never considered.
If my corporate office exchange servers are on 5.5x, the whole effort of
getting Entourage working with Exchange is a waste of time. Am I correct
that minimum requirement is Exchange 2000?
 
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