Entourage Font Garble

K

Kirk Harr

I have a computer here that has issues with fonts in html based email.
Whenever receiving an email with HTML embedded that font becomes garbled
to the point of being illegible. The font being used may be a language,
but it certainly is not english. The user did some editing of fonts that
caused the issue with fontbook but after attempting to revert the
changes the issue still persisted.

The current fix I am using is to disable HTML in the email, but this is
an awkward fix as they need to proof html emails as part of the position
and as such I need to get this fixed if possible.
 
M

Michel Bintener

Quit Entourage, then delete the files "Tasman Browser.cache" and
"com.microsoft.browserfont.cache" in ~/Library/Caches. This should solve
your problem.


I have a computer here that has issues with fonts in html based email.
Whenever receiving an email with HTML embedded that font becomes garbled
to the point of being illegible. The font being used may be a language,
but it certainly is not english. The user did some editing of fonts that
caused the issue with fontbook but after attempting to revert the
changes the issue still persisted.

The current fix I am using is to disable HTML in the email, but this is
an awkward fix as they need to proof html emails as part of the position
and as such I need to get this fixed if possible.
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
K

Kirk Harr

These files are non-existant on the users machine. But there is most
definiately an issue with the system fonts as it is cropping up in other
places as well.
 
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