Entourage for OSX Error 4362

J

jimtimmerman

I've been having problems lately. When I click on the address book
icon I get a error message. "Could not open feature. An Unknown Error
4362 occured." When I click ok the error goes away. The error
however does not appear in the error log.
The address book is squeezed small and nothing works or is displayed.
I have had some other problems with it but let's solve this one first.
Anyone?
 
M

Mickey Stevens

Try rebuilding the database.

In Entourage 2004, you must launch the Microsoft Database Utility.
1. Launch Entourage, holding down the ³Option² key. Or, launch the
Database Utility separately; it is located in HD/Applications/Microsoft
Office 2004/Office/.
2. If you are prompted, allow the Database Utility to quit open Office
applications.
3. Once the Database Utility is open, select your identity from the list at
the top.
4. Click the ³Rebuild Database² button, and click ³Continue.²

In Entourage X, first go to Entourage -> Turn Off Office Notifications.
Now, quit Entourage, and then restart Entourage holding down the Option key.
When the Rebuild dialog box comes up, choose to do a Typical Rebuild. If
that does not fix the problem, repeat the procedure, instead opting to do
the Advanced Rebuild.

In Entourage 2001, quit Entourage, and then restart Entourage holding down
the Option key. When the Rebuild dialog box comes up, choose to do a
Typical Rebuild. If that does not fix the problem, repeat the procedure,
instead opting to do the Advanced Rebuild.

Also see the Database Daemon-related suggestions on the Entourage Help Page
if you are using Entourage X or 2004.
<http://www.entourage.mvps.org/error/page.html#4362X>

In the future, please state which version of Entourage you're using.
 
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