Entourage Freezes

R

Russel Bankson

I am using Entourage X 10.1.1 and OSX 10.2.6

Recently, when I select a message to open instead of doing so, Entourage
freezes. If I double click on the highlighted message, another message will
open and I can't perform any other actions except to Quit Entourage.
Also, a large number of duplicate messages will appear in a random folder.

If I quit and reopen everything appears to be normal. I will often perform a
rebuild at this point.

Everything appears normal until it happens again. Any ideas on the cause of
this? Is it related to database size (approx 210MB)?
 
D

Diane Ross

Recently, when I select a message to open instead of doing so, Entourage
freezes. If I double click on the highlighted message, another message will
open and I can't perform any other actions except to Quit Entourage.
Also, a large number of duplicate messages will appear in a random folder.
Click to expand...

This sounds like database corruption. Is it possible to delete the messages?
Turn off Preview pane before selecting.
If I quit and reopen everything appears to be normal. I will often perform a
rebuild at this point.
Click to expand...

Did you do the advanced rebuild?
Everything appears normal until it happens again. Any ideas on the cause of
this? Is it related to database size (approx 210MB)?
Click to expand...

The size is not a problem. Entourage 2001 has a limit of 2 GB on both the
Database and Messages file. It does not handle this limit very gracefully,
so you may experience data loss if you hit it.

The latest Entourage X has a 4 GB limit on the Database file (there is no
Messages file), and you will be warned as you near the limit. As you finally
get close enough, it will force you to compact your database. You'd have to
work really hard to lose data with Entourage X.

Note: You must use the 10.1.2 updater from MacTopia to get that 4 GB size
plus warnings.
 
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