Entourage graphics

B

BG

I still cannot see email graphics, they are just placeholders - in Entourage
v X, 10.1.6. I've recieved fix replies for Entourage 2004, but that does not
solve it in X. Does anyone know if there is a solution, or if it is just a
matter of the program getting too old? That seems odd, and yet on graphic
intense emails (think Airline advertisements) Entourage actually locks up and
has to be forced to quit 80% of the time. Many thanks for other ideas of how
to solve this.
 
D

Diane Ross

I still cannot see email graphics, they are just placeholders - in Entourage
v X, 10.1.6. I've recieved fix replies for Entourage 2004, but that does not
solve it in X. Does anyone know if there is a solution, or if it is just a
matter of the program getting too old? That seems odd, and yet on graphic
intense emails (think Airline advertisements) Entourage actually locks up and
has to be forced to quit 80% of the time. Many thanks for other ideas of how
to solve this.
Click to expand...

Entourage 2004 handles email images differently from Entourage X. In
Entourage X, you had two choices: all images on, all images off. Entourage
2004 has these options:

1) all images off
2) images only on from people in your Address Book and Mailing Lists.

For very good security reasons, there is no longer an option to allow all
images.

On-line content (including images) will not be displayed unless the sender
is in your address book (a new security measure), and only then IF you have
that preference set in the security pane of the preferences.

However, you can display the content by clicking the link in the yellow
"info bar" at the top of the message.

A huge amount of requests were made for the old preference to block access
to on-line content to be made available on a message by message basis, since
people didn't want spam messages reporting back to base, but did want the
pictures etc in subscribed newsletters. This was probably one of the 'most
requested features', and MS listened.

As to Entourage locking up...Try deleting these caches found in your user
directory>library>caches.

com.microsoft.browserfont.cache

tasmanbrowser.cache
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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