Entourage/Handspring Sync Problem

M

Matt Murphy

I've recently purchased a Handspring PDA and I want to sync with
Entourage X. I've downloaded the handheld sync installer from
Microsoft,
but it will not "install". I get a message which reads " will not install
because Microsoft component plugin was not found"

Can someone please help? Handspring refuses to help as they say this
is a software issue that does not relate to them - what great support
hunh?
 
P

Paul Berkowitz

I've recently purchased a Handspring PDA and I want to sync with
Entourage X. I've downloaded the handheld sync installer from
Microsoft,
but it will not "install". I get a message which reads " will not install
because Microsoft component plugin was not found"

Can someone please help? Handspring refuses to help as they say this
is a software issue that does not relate to them - what great support
hunh?
Click to expand...

Have you got the right version of Entourage for the Conduit? The current
conduit at MacTopia is for Entourage 10.1.4. If you have an earlier version
of Entourage, download the Office 10.1.2 Updater (if your version is
earlier) then the Office 10.1.4 Updater. (And might as well 10.1.5 too,
although it's only for Excel and PPT.) Install them in order. Then the
conduit. Now try.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: http://www.entourage.mvps.org/toc.html

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
 
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