Entourage hanging, can not start entourage

B

Boris Lunoff

Hi everybody,

I was using latest Entourage for some 6 mos now and this morning when I
started it was showing the flash screen for some 2 min and then unexpectedly
quitted. I have made DB verification and it was all ok, but did not solve
the problem. Then I have made a rebuild, but with no success. Finally I have
made a new fresh Entourage installation on a new MAC and copy over Microsoft
User Data on it and started Entourage. The problem repeated and i have no
clue what else i can do. The database is some 3,5GB and the only issue I
have is some POP3 account, other things are IMAP and I have them on the
server so they can be easily recovered.

Please if you had such issues in the passed or do have some Fresh ideas how
to try to solve please be so kind to let me know.

Many thanks/Boris
 
D

Diane Ross

I was using latest Entourage for some 6 mos now and this morning when I
started it was showing the flash screen for some 2 min and then unexpectedly
quitted. I have made DB verification and it was all ok, but did not solve
the problem. Then I have made a rebuild, but with no success. Finally I have
made a new fresh Entourage installation on a new MAC and copy over Microsoft
User Data on it and started Entourage. The problem repeated and i have no
clue what else i can do. The database is some 3,5GB and the only issue I
have is some POP3 account, other things are IMAP and I have them on the
server so they can be easily recovered.

Please if you had such issues in the passed or do have some Fresh ideas how
to try to solve please be so kind to let me know.
Click to expand...

Disable Schedules. Try holding down the shift key during launch to prevent
startup schedules from firing. Also, disconnect any networks you have to
make sure Entourage isn't trying to get out to the network. Next check for a
bad message.

See other solutions for Entourage crashing at startup:

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crashes>
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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