Entourage hangs when it starts

T

Team HRW

Something happened to my Entourage and now when the progam starts it
just hangs. I've found that I can keep it from hanging if I quickly
take it off-line from sending and receiving, but the instant I put it
back online or just hit send and receive, that spinning ball starts
and it does nothing - just hangs there.

I've tried rebuilding the database - didn't do anything.

Any ideas?

Thanks,
Tom
 
M

Michel Bintener

If you hold down the shift key when you open Entourage, you can disable the
schedules that are set to run at startup. This should give you some time to
go through your e-mail folders to see if there is not a corrupt e-mail stuck
in one of the folders, like for instance your outbox. If there is an e-mail
in there, chances are quite high that this one is causing the crash. Disable
the preview pane (View>Preview Pane>None), delete the e-mail in question,
empty Entourage's trash folder and re-enable the preview pane.

This is of course only guessing on my part; if this doesn't solve the
problem, post back and give us some more details about your setup (version
of Entourage and Mac OS X, e-mail accounts that are being used etc.).


Something happened to my Entourage and now when the progam starts it
just hangs. I've found that I can keep it from hanging if I quickly
take it off-line from sending and receiving, but the instant I put it
back online or just hit send and receive, that spinning ball starts
and it does nothing - just hangs there.

I've tried rebuilding the database - didn't do anything.

Any ideas?

Thanks,
Tom
Click to expand...

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
T

Team HRW

THAT DID IT!!! INCREDIBLE. Yes - there was one email in the "out"
box, which I deleted and now all is right with the world.

THANKS!
 
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