Entourage HTML email to Outlook ends up in attachments

P

Paul Chandler

Hi Guys,

This is my first post to your newsgroup, so go easy on me.

I know this sounds like a sexual health problem, but I am inquiring for a
friend.

She has a MAC and uses Entourage for her email.

She apparently has no trouble creating great looking stuff in the body of
her emails, but when she sends them to me (Windows 2000 Outlook), all the
HTML has been collected into an attachment and the stunning body of the
email is blank or missing all the stun.

I realise this may be my problem and not hers, but she is only sending them
to me because she writes things like: "As shown below..." but there is no
below, and this is confusing her clients.

Can anyone help?

Regards

Paul
 
P

Paul Berkowitz

This is my first post to your newsgroup, so go easy on me.

I know this sounds like a sexual health problem, but I am inquiring for a
friend.

She has a MAC and uses Entourage for her email.

She apparently has no trouble creating great looking stuff in the body of
her emails, but when she sends them to me (Windows 2000 Outlook), all the
HTML has been collected into an attachment and the stunning body of the
email is blank or missing all the stun.

I realise this may be my problem and not hers, but she is only sending them
to me because she writes things like: "As shown below..." but there is no
below, and this is confusing her clients.
Click to expand...

I don't think this is your problem - not unless you have taken an option not
to display HTML at all, in which case change it.

In Entourage, the only type of HTML you can send usually is formatted text
(similar to what you can do in Outlook as RTF) - fonts, colors, bold, etc. -
plus you can insert graphics files (.jpg, .tif, etc.) or paste them in, and
movies, etc., and background pictures. All that should display just fine in
Outlook.

What you cannot do directly is HTML source code or files, links to websites
appearing as they would in a browser, etc. Entourage can't do that. It
sounds as if she might be trying to do that. If so, she's got two
alternatives:

1) If she has Office 2004, she should do her whole message, including text
formatting, pictures, links, etc. in Word 2004 instead, then go to File >
Send To > Mail Recipient (As HTML). That will send it over to Entourage to
fill in the recipient (you) and send it. No further editing can be done in
Entourage - it all must be done in Word.

2) In any version of Entourage (X, 2004, even 2001), if she has an HTML file
ready and waiting to be sent, or a web-page displayable in a browser, she
can use my free AppleScript "Send Complex HTML X" (or " E" for 2001) from

<http://homepage.mac.com/berkowit28/>

Instructions are in the ReadMe that comes with the script.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
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