Entourage Icons

W

wilson

The icons on my tool bar no loner respond. for example, I
cannot retrieve mail by clicking the "send & receive" icon
but I can get messages by using ssend & receive on the
dropdown from tools. Also, messages stay bold (unread)
unless I manually change them
 
D

Diane Ross

The icons on my tool bar no loner respond. for example, I
cannot retrieve mail by clicking the "send & receive" icon
but I can get messages by using ssend & receive on the
dropdown from tools. Also, messages stay bold (unread)
unless I manually change them
Click to expand...

You need to do a typical or advanced rebuild of the database file.

How to rebuild your database:

Under Entourage in the Menu bar, select "Turn Off Office Notifications".
Quit Entourage, and then restart Entourage holding down the Option key. When
the Rebuild dialog box comes up, choose to do a Typical Rebuild first. If
your problem continues, then do the advanced rebuild.
 
Top