Entourage is not synching with exchange

L

Liz Cardona

Hello,

We are having entourage synching issues with exchange. When deleting items
on entourage the items appear to be deleted but when I configure the same
account on Outlook on a Windows pc, all of my deleted items are still on the
server and being downloaded on outlook from the server. Does anyone know the
solution to this?

Thanks,
Liz
 
L

Liz Cardona

Hi,

Thanks for the post. We've tried all sort of work around without any luck.
 
B

Barry Wainwright

Liz said:
Hello,

We are having entourage synching issues with exchange. When deleting items
on entourage the items appear to be deleted but when I configure the same
account on Outlook on a Windows pc, all of my deleted items are still on the
server and being downloaded on outlook from the server. Does anyone know the
solution to this?

Thanks,
Liz
Click to expand...

what versions of Entourage and Exchange Server are you running?

have you tried control-clicking (right-clicking) on the folder affected
and selecting 'synchronise now' from the contextual menu?

Are you connected to exchange using and Exchange account in Entourage or
an IMAP account? If it's IMAP, what have you got in the settings for the
'delete behaviour'?
 
L

Liz Cardona

Hi, we are using Entourage 2008 and exchange 2003. Yeah, we have tried
sychronizing the folders with no luck. And yes, we are connected using
exchange account.

Any other suggestions?
 
K

Kyle Maloney

HI,
I am trying to sync a school Exchange account but I seem to be having a lot of trouble with Entourage 2004 recognizing my email address. It is a Microsoft Web Access on Exchange Server 2003
 
W

William Smith [MVP]

Kyle said:
I am trying to sync a school Exchange account but I seem to be having
a lot of trouble with Entourage 2004 recognizing my email address. It
is a Microsoft Web Access on Exchange Server 2003
Click to expand...

Hi Kyle!

Please, always start a new thread with your own question rather than
posting within someone else's thread. That way replies stay on topic for
the original poster.

You haven't mentioned anything about your setup so I'll point you to
these two pages for setup instructions.

"Connecting Entourage to an Exchange Server at work"
<http://entourage.mvps.org/exchange/exchangeatwork.html>

"Connecting Entourage to an Exchange Server from Home"
<http://entourage.mvps.org/exchange/exchangeathome.html>

If these don't address your problem then be sure to come back and start
a new thread with details of your problem. Be sure to include what
you're seeing and what you've tried to fix the problem.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
L

Liz Cardona

Hi, is anybody experiencing the same issue?

Let me know what you did...

Thanks, Liz
 
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