Entourage Issue, please help!

L

ljzrelak

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

Having a problem with a user that their Sent Items are synching, but are showing up as no subject whenever looking at them. It seems like there's a place holder for the actual email, but not the real email. The problem is corrected by resynching the cache, but that doesn't seem to last as the problem will show up only a day or two later. Anyone having this problem?
 
C

Corentin Cras-Méneur

Having a problem with a user that their Sent Items are synching, but are
showing up as no subject whenever looking at them. It seems like there's
a place holder for the actual email, but not the real email. The problem
is corrected by resynching the cache, but that doesn't seem to last as
the problem will show up only a day or two later. Anyone having this
problem?
Click to expand...


Were the messages originally sent from an iPhone?? There has been some
reports of related issues with iPhones and Exchange servers.

Corentin
 
C

Corentin Cras-Méneur

The problem is occurring with any sent mail. Whether from iphone or not.
Click to expand...


Is it happening with messages sent from Entourage or from OWA??
If yes, this is really weird. If not, then you are affected by the
ActiveSync bug,


Corentin
 
L

ljzrelak

It is happening with messages sent from Entourage and from the iPhone. Haven't used OWA.
 
C

Corentin Cras-Méneur

It is happening with messages sent from Entourage and from the iPhone.
Haven't used OWA.
Click to expand...


Then you might consider rebulding your identity (press the option key
down as you launch Entourage). It might be corrupted,

Corentin
 
W

William Smith [MVP]

Having a problem with a user that their Sent Items are synching, but
are showing up as no subject whenever looking at them. It seems like
there's a place holder for the actual email, but not the real email.
The problem is corrected by resynching the cache, but that doesn't
seem to last as the problem will show up only a day or two later.
Anyone having this problem?
Click to expand...

This is a known issue. Have a look at my blog post for a script to read
them and be sure to read the comments for improved versions of the
script that others have posted:

"Use AppleScript to read ActiveSync Sent Items in Entourage"
<http://blog.entourage.mvps.org/2008..._read_activesync_sent_items_in_entourage.html>
or <http://tinyurl.com/6f83vv>

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
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