Entourage Junk Mail filter has taken over my mail. Help!

P

pegasus

I started using Entourage's junk mail filter as an attempt to get rid
of a stream of irritating spam/virus mail purportedly from Microsoft.
It didn't help. It only labeled the mails as junk, but it didn't do
anything. So I increased the level of junk mail rigor using the slider
provided in Entourage. Then I found that many of my mailing list
incoming mails were disappearing into the Trash. I added the name of
the domain originating these mails to the list of exceptions, but that
didn't help. I then tried to move selected items from the Trash to the
INBOX but they keep popping back to the Trash.

Next, I turned the junk mail filter OFF altogether. Surprise! the
filter is like the Sorcerer's Apprentice. It continues to do nasty
things to my mail even though I have killed it.

I tired rebuilding the database out of desperation, but that didn't
help either.
 

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