Entourage just wiped out when I opened it

D

DML

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: imap

I just opened Entourage and it was as if I had never opened it before. All my emails and projects are gone.

Luckily, I can reload all my emails, but this does nothing for my projects - I am a public health professional consultant and I USE those projects for work. They are essential. Now they are gone. I had been cleaning my Documents folder on my home drive, but touched nothing else. The only thing I did was to change the name of the automatic Microsoft Office Projects file to "Projects".

What could be the cause? How do I recover them?
 
D

Diane Ross

[email protected] said:
Luckily, I can reload all my emails, but this does nothing for my projects - I
am a public health professional consultant and I USE those projects for work.
They are essential. Now they are gone. I had been cleaning my Documents folder
on my home drive, but touched nothing else. The only thing I did was to change
the name of the automatic Microsoft Office Projects file to "Projects".

What could be the cause? How do I recover them?
Click to expand...

Sounds like you moved or edited the Microsoft User Data folder. When
Entourage opens in a new blank Identity, it's usually User error. Hopefully,
you have not deleted the file. If you have deleted the trash, it's gone.
Sorry!

Select Switch Identity (under Entourage in the Menu bar) and see if your old
identity is still listed.

To find your old database, search for "Microsoft User Data" (without the
quotes).

If you have not used a new identity in Entourage, then copy the entire
Microsoft User Data folder to the correct location.

Fix if you have more than one Microsoft User Data Folder...

Move the entire identity folder you want to use to the Office Identities
folder that Entourage is recognizing. Your identity is named "Main" by
default. Be sure to rename one so you do not overwrite. Your identity folder
can contain more than one identity. Switch Identities to view your old mail.
If you have not used the new identity, delete it. If you have used it and
want to combine the new mail with your original database, drag each folder
to the desktop from one identity. This creates an MBOX file. Switch
identities. Drag the MBOX files into the folder window of Entourage.

You can delete the old folder after you are satisfied with the transfer.
 
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