Entourage keeps crashing and won't save my keychain passwords

V

victoria

Hello, I would be SO grateful if anyone can help me with this! I've
just swapped Macs with a colleague and I've reinstalled microsoft
office on it, I've set up Entourage with my email accounts but it
repeatedly asks for the email passwords, even though I have saved them
in the accounts info. I retype them, but it asks for them again a few
minutes later and it then keeps crashing with an error message - it's
crashed 5 times in the past 15 minutes!

When I save the passwords, if I go back into the Accounts information
again the passwords have disappeared.

This is the same version of Entourage I was using previously on my old
Mac, so I can't see why it is suddenly causing problems - can anyone
suggest anything to help?

Many thanks,
Victoria
 
B

Barry Wainwright

Hello, I would be SO grateful if anyone can help me with this! I've
just swapped Macs with a colleague and I've reinstalled microsoft
office on it, I've set up Entourage with my email accounts but it
repeatedly asks for the email passwords, even though I have saved them
in the accounts info. I retype them, but it asks for them again a few
minutes later and it then keeps crashing with an error message - it's
crashed 5 times in the past 15 minutes!

When I save the passwords, if I go back into the Accounts information
again the passwords have disappeared.

This is the same version of Entourage I was using previously on my old
Mac, so I can't see why it is suddenly causing problems - can anyone
suggest anything to help?

Many thanks,
Victoria

This may be a corrupt keychain.

Start up 'keychain access' (in the Utilities folder) and run keychain first
aid from the keychain menu.
 
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