Entourage Keeps Moving Messages

B

Bryan Rea

I just did a clean install of 10.3 and reinstalled everything including
office. I added my IMAP account again and it is working for the most part.
However, Entourage keeps automatically deleting my incoming messages and
moving them the the Inbox under On my computer. Granted, I still get my
messages, but it is annoying to say the least. Is there a way to stop this?

Thanks
Bryan
 
M

Mickey Stevens

Check Tools -> Rules to make sure you don't have any rules set up that are
moving messages. Try disabling all rules to see if that makes a difference.
If the problem stops, enable them one by one to see which one(s) is/are
causing the problem.

If that doesn't help, this could be a sign of database corruption, meaning
you'd want to rebuild the database. First, go to Entourage -> Turn Off
Office Notifications. Now, quit Entourage, and then restart Entourage
holding down the Option key. When the Rebuild dialog box comes up, choose
to do a Typical Rebuild.
 
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