Entourage keeps relaunching when quit

S

Sue Edelstein

Hi,

I've been having a weird problem with Entourage 2004 (v 11.2.5) that started
about a week ago.

I cannot get entourage to quit or force quit without it relaunching itself.
As a result-I cannot shut down my mac, I cannot try validating the database
because I cannot close the program and I cannot install any office updates
because it won't stay closed.

I have tried using both an IMAP and Exchange account to connect to our
Exchange server but see the same problem with both types of accounts. I have
tried deleting the com.microsoft.Entourage.prefs.plist file but that did not
work either.

Other than the quitting problem I am having no other problems with
receiving/sending/deleting mail.

Has anybody else had this problem or have ideas on what to try next?

Thanks,
Sue
 
D

Diane Ross

I've been having a weird problem with Entourage 2004 (v 11.2.5) that started
about a week ago.

I cannot get entourage to quit or force quit without it relaunching itself.
As a result-I cannot shut down my mac, I cannot try validating the database
because I cannot close the program and I cannot install any office updates
because it won't stay closed.

I have tried using both an IMAP and Exchange account to connect to our
Exchange server but see the same problem with both types of accounts. I have
tried deleting the com.microsoft.Entourage.prefs.plist file but that did not
work either.

Other than the quitting problem I am having no other problems with
receiving/sending/deleting mail.

Has anybody else had this problem or have ideas on what to try next?


Check for some third-party applications that schedule events.

MenuCalendarClock can launch Entourage every time it checks for events
(whether or not you have set are any events for Entourage). Other possible
culprits: EntourageABMenu, Quicksilver, LaunchBar, iKey, Keyboard Maestro.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash7>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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