Entourage locks up on startup

J

Jalamiller

I have Entourage 2004 on a Mac OS 10.3. Every time I open it I get the
spinning beach ball. There is mail in the "outbox" so I'm not sure if
that is
hanging it up. I can do nothing with it. How do I get it to function
again? I
tossed preferences. No help. How do I get it unfroze to even
troubleshoot it?

Any help is greatly appreciated.
Thanks.
 
D

Diane Ross

I have Entourage 2004 on a Mac OS 10.3. Every time I open it I get the
spinning beach ball. There is mail in the "outbox" so I'm not sure if
that is
hanging it up. I can do nothing with it. How do I get it to function
again? I
tossed preferences. No help. How do I get it unfroze to even
troubleshoot it?
Click to expand...

Try holding down the shift key during launch to prevent startup schedules
from firing. You could then turn off Preview Pane and try to download.

See Troubleshooting Crashes for more help:

<http://www.entourage.mvps.org/troubleshoot/crashes.html>
 
K

Kim

I can't even get Entourage to load. I've tried holding down the shift
key when I launch but I get the first load up screen (with the product
number and my name) and then nothing. I don't even get the spinning
ball. I've got a brand new MacBook with OSX 10.4.7. My husband has a
Powerbook with 10.4 and has never had this happen with Entourage. Not
sure what to do here.
 
J

Jalamiller

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