Entourage, Logged In to IMAP, Can See I Have New Messages, But Wont Download, "Connection to Server

  • Thread starter christopher darling
  • Start date
C

christopher darling

Hope someone can help

Randomly, my IMAP account in Entourage stopped working. I click "receive
all" and the inbox shows the amount of new emails waiting for me. So
obviously the account is connecting to the server. However, when it goes to
actually begin downloading the messages, Error -3235 pops up, "Connection to
the Server failed or was dropped". I am able to OCCASIONALLY send emails.
Sometimes it saves the sent message in the "sent" folder on the IMAP accoutn,
sometimes on the local folder.

Please help!!!!!!!!!!! Thanks.

Chris
 
D

Diane Ross

Randomly, my IMAP account in Entourage stopped working. I click "receive
all" and the inbox shows the amount of new emails waiting for me. So
obviously the account is connecting to the server. However, when it goes to
actually begin downloading the messages, Error -3235 pops up, "Connection to
the Server failed or was dropped". I am able to OCCASIONALLY send emails.
Sometimes it saves the sent message in the "sent" folder on the IMAP accoutn,
sometimes on the local folder.

This particular message is not listed on the Error Page
<http://www.entourage.mvps.org/error/page.html>, but it falls in the range
of other connection errors.

I suggest you install and use TCPflow to monitor your network traffic. This
should show you what is failing.

See directions here:

<http://www.entourage.mvps.org/troubleshoot/tcpflow.html>
 
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