Entourage losses email again

C

captoddk

This problem is epidemic in all newsgroups - boy MS sure doesn't like
being consumer friendly.
It is my turn, today i reorganised some document files and when I
rebooted a few hours late Entourage can't find a thing and treats me
like a new user.
I tried to switch users, thinking it had switch on its own, no such
luck.
So I dug around. I do have a 1.2 GIG file "Data" where I beleive it is
supposed to be. (HD/user,thats me/documents/micorsoft userdata/office
2004 identities/Main Identity/data)
I'm at a loss, any suggestions?
And if we fix this Entourage has created over 800 blank catagories to
slow me down that only deem deletable on at a time..but this for later.
Thanks
Todd
[email protected]
 
M

Mickey Stevens

Make sure that the path has this name. Anything not in brackets should be
spelled exactly identically.
<Hard Drive>/Users/<Your User>/Documents/Microsoft User Data/Office 2004
Identities/<Your Identity>/Database

Then, open Entourage, go to Entourage > Switch Identity, and select your
identity from the list. Your data should then appear.
 
C

captoddk

Dear Mickey, Somewhat fortunate I had backed them up the day before but
when I restored it I did not get my old mail, my folders were not
reconfigured (I had lots attached to mulitple rules) and my rules are
gone - ouch!
I looked for the 'Rules' file from last week and moved that to the
proer location along with everything else I could find in the old MUD
file. still no luck. Wierd part is the restore took a long time (it
is 1.2 GiG) and I noticed it was restoring 'Mail' - which I can not
see.
Everything seems to be in the right place. Is it just that the Export
feature on Entourage does not keep all these settings? Am I FUBAR at
this point?!!
Thanks
Todd 954 673-8633
[email protected]
 
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