Entourage Mac vs. Exchange 2000 Standard

B

Bill

Hi,

I'm trying to figure out if this problem is an exchange server related
problem or a client-side misconfiguration problem...

About three Entourage Mac (v10.1.4) clients here have been experiencing
this problem while retrieving their inbox:

"Mail could not be received at this time"
"Unspecified Server Error: 0x50b"

Despite this message, new mail is retrieved from the server; however two of
the clients' inboxes indicate that they contain unread messages (ie. bold
"INBOX (1)" in the side panel), yet no unread messages are indicated in the
list view. I've rebuilt the inbox cache in Entourage, but to no avail.

On the Exchange server (2000 Standard), the event log message that
coresponds to the Entourage error is:

Source: IMAP4SVC
ID: 1023
Message: Error error code occurred while rendering message message id for
download for user name.
Explanation: This is an occasional timing error caused by not locking the
mailbox during use. This can be safely ignored unless these errors occur
frequently.

That's fine, but it happens EVERY time they try to retrieve mail. Does anyone
have any information on the cause of this and how to fix it?

Thanks a million,
Bill
 
K

Klas Wistedt

I have the exact same problem, and it's driving me nuts! I've even
seen mails "dissapear" right before my eyes before I even had the
chance to read them. It still registers as if I have mails in my Inbox
and other folders, but they doesn't "show up".

This is very frustrating and pretty serious, so if anyone have an
answer/fix for this it would be much appreciated. Thanks in advance.

Sincerely,

Klas Wistedt
Sweden
 
A

Anand

One test would be to check if you have checked "Flagged Only" option in the
view menu.

Anand
 
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