Entourage-new message color

W

wbain

Learning Entourage on my new computer. Have set new messages to appear
in red; previously read messages to be blue. I keep receiving green,
pink and black new messages. Makes it hard to know what I need to
read. Can anyone help?
 
D

Daiya Mitchell

Learning Entourage on my new computer. Have set new messages to appear
in red; previously read messages to be blue. I keep receiving green,
pink and black new messages. Makes it hard to know what I need to
read. Can anyone help?
Click to expand...

Messages from contacts in your address book show up in the color of the
category that is assigned to those contacts. I would assume that is what is
going on here.

If you *also* check the box for unread messages to be bold, then they will
be colored bold so that you know to read them.

If that doesn't solve it, be sure to state OS and application version so
that any additional advice will be accurate.

I would submit that using the bold/plain distinction for unread/read might
be a better compromise than not using categories in the address book, though
I suppose that would also work. :)
 
M

Michel Bintener

I would submit that using the bold/plain distinction for unread/read might
be a better compromise than not using categories in the address book, though
I suppose that would also work. :)
Click to expand...

There's one other option, which can be found in the Address Book pane of the
Preferences window. At the bottom of the window, there's an option which
reads "Automatically match message categories to senders' categories." If
that option is switched off, the messages will not be assigned to the
senders' categories and will be shown in the default read/unread colours.
 
D

Daiya Mitchell

There's one other option, which can be found in the Address Book pane of the
Preferences window. At the bottom of the window, there's an option which
reads "Automatically match message categories to senders' categories." If
that option is switched off, the messages will not be assigned to the
senders' categories and will be shown in the default read/unread colours.
Click to expand...
Oops! A much better solution. Thanks, Michel.

DM
 
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