Entourage not syncing sent messages with Exchange server

W

wmuser

Entourage used to sync all folders in my entourage with the Exchange
server -but a month or so ago I noticed that is no longer happening.
If I want to see what emails I sent using Entourage, I have to use my
Entourage on my laptop. If I want to see emails that I sent remotely
using my Blackberry or Webmail, I have to log in remotely to the
exchange server... So whenever I want to research any sent mail I have
to rememeber how I sent it or where I sent it from because the
exchange server resource (Outlook thru Citrix, Blackberry, Webmail) do
not sync or have the same sent messages as my Entourage. I have tried
selecting Send and Receive in all email programs and no luck. My inbox
and other folders are syncing correctly. Any ideas would be great!!!
 
W

William Smith

Entourage used to sync all folders in my entourage with the Exchange
server -but a month or so ago I noticed that is no longer happening.
If I want to see what emails I sent using Entourage, I have to use my
Entourage on my laptop. If I want to see emails that I sent remotely
using my Blackberry or Webmail, I have to log in remotely to the
exchange server... So whenever I want to research any sent mail I have
to rememeber how I sent it or where I sent it from because the
exchange server resource (Outlook thru Citrix, Blackberry, Webmail) do
not sync or have the same sent messages as my Entourage. I have tried
selecting Send and Receive in all email programs and no luck. My inbox
and other folders are syncing correctly. Any ideas would be great!!!
Click to expand...

Can you verify that your Exchange Server 2003 server is updated to at
least sp2 or Exchange Server 2000 server is updated to at least sp3?

These updates fixed issues where public folders were read only and I
suspect also fixed an issue where Sent Items were not synchronized to
the Exchange Servers.

If possible, make sure your Exchange Servers are fully patched with the
latest updates.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
 
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