Entourage (Office v.X) crashes when scrolling Inbox...

G

gr00vy0ne

I just finished a brand new clean install of OS X Panther 10.3.4 and a brand
new install of Office v.X. Whenever I am simply scrolling down the Inbox of
Entourage, it freezes for a second and then "unexpectedly" crashes. It
happens whether I'm scrolling one by one with a wheel mouse, if I'm using
the mouse to click on the arrows or if I'm dragging the scroll bar.

Any ideas? It's extremely inconvenient.

The Mac is a PowerMac G4 800Mhz with 1GB of RAM...all the hardware checks
out fine with the advanced TechTools 4.0.2 diagnostics so it's definitely a
software issue. Also, the version of Office v.X is the latest version with
the 10.1.5 patch. I tried it without the patch and it has the same result.

Thanks.
 
M

Mickey Stevens

Try rebuilding the database. In Entourage X, first go to Entourage -> Turn
Off Office Notifications. Now, quit Entourage, and then restart Entourage
holding down the Option key. When the Rebuild dialog box comes up, choose
to do a Typical Rebuild. If that does not fix the problem, repeat the
procedure, instead opting to do the Advanced Rebuild.
 
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