Entourage or Microsoft Database Utility unable to see my database

J

jamesmmcalister

When I open Entourage I get the error message "Entourage cannot access
your data. To attempt to fix the problem, rebuild your database. I
click ok and it brings up Microsoft Database Utility, but does not
have a database listed.

What do I need to do to get the Microsoft Database Utility to see my
database?
 
D

Diane Ross

When I open Entourage I get the error message "Entourage cannot access
your data.
Click to expand...

What version of Entourage are you using including the update? What OS?

Have you checked the permissions on your Identity folder?

Check permissions using Get Info.

My Microsoft User Data folder and all enclosing folders and files:

Owner: YOUR USER NAME (shows locked if you need to change click on the lock,
change then lock)
Access: Read & Write
Group: YOUR USER NAME
Access: Read only
Other: Read only

The database file.

YOUR USER NAME Read & Write
Staff Read Only
everyone Read Only
 
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