Entourage Password Changing Issues w/Exchange Server 2003

M

Maria Hueter

We are having a strange issue with password recognizing in Entourage. This
is happening with both accounts we have setup on our exchange server 2003
and both machines are running OS 10.2.6 and Entourage/Office update version
10.1.5.

The server/network password has been changed and we can login with Webmail,
via the network, etc. but Entourage will not recognize the new password
setting and is giving me a bad password or ID message. I have already
multiple times changed the password in the account settings. I have deleted
and recreated the exchange profile in Entourage and gone into the OSX
keychain file and deleted all references to exchange.

I have also done a typical and advanced rebuild of entourage and a reset
synchronization in the account itself. Is their a file I can delete or
something else anyone can suggest to help or try.

Thanks,

Maria Hueter
Mac Technical Lead
Rodale, Inc.
 
D

David Sweigert, Network Admin

We are having the exact same issues however we are using Exchange 2000 server. I enabled our Domain Password Policy on Monday and after people were asked to change their passwords they could access OWA but they could not send or receive mail in Entourage. It would not accept their new password.
You had listed some things we did not try. Have you found anything else?
 
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