Entourage Password

B

bbbarker

I downlowaded an office update yesterday and now Entourage asks for my
password everytime I try to send or receive mail. I have clicked on
the save my password option. I went into the account info under the
tool option and entered my password and made sure the box for a secure
login was not checked. For whatever reason, the account info will not
hold the password I enter.

Please help.
 
C

Corentin Cras-Méneur

bbbarker said:
I downlowaded an office update yesterday and now Entourage asks for my
password everytime I try to send or receive mail. I have clicked on
the save my password option. I went into the account info under the
tool option and entered my password and made sure the box for a secure
login was not checked. For whatever reason, the account info will not
hold the password I enter.
Click to expand...


That's a fairly common problem that's usually related to a corruption in
the Keychain.

Open the Keychain access application and look for Keychain FIrst Aid in
the menus. Repair the Keychain and relaunch Entourage.

If it didn't work, you can delete the entry corresponding to this
account in the Keychain and let Entourage create a fresh new one the
next time it attempts to retreive mail,

Corentin
 
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