Entourage print error -9705

D

Dana

All of a sudden my Entourage X will not print messages that contain
HTML. Sometimes I get a -9705 error when trying to print. Sometimes
there is no error but the message just does not print. I had a problem
last week when opening Entourage, it would not show the lists of
messages so I changed the Ent. preferences so the font used to show
lists was Helvetica instead of Geneva. Now I can see the lists but have
the print problem. I replaced the Geneva in the MS font folder thinking
it was corrupt but that did not help. Is there a Entourage preferences
file that might be corrupted? Any ideas out there? Thanks, Dana
 
D

Dana

Dana said:
All of a sudden my Entourage X will not print messages that contain
HTML. Sometimes I get a -9705 error when trying to print. Sometimes
there is no error but the message just does not print. I had a problem
last week when opening Entourage, it would not show the lists of
messages so I changed the Ent. preferences so the font used to show
lists was Helvetica instead of Geneva. Now I can see the lists but have
the print problem. I replaced the Geneva in the MS font folder thinking
it was corrupt but that did not help. Is there a Entourage preferences
file that might be corrupted? Any ideas out there? Thanks, Dana

For those who may be watching this: I found my problem...the Font Cache
must have beeb corrupt. I deleted the folder
/Library/Caches/com.apple.ATS and restarted the machine. All appears
well now.
 
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