Entourage problem

J

John

I wonder if anyone can help me.

I'm running Microsoft Entourage 2001 in OS9 on a G4, but need to
transfer it to my ibook to free up space.

However, although I've re-installed Entourage onto my ibook (also OS9)
from the startup disc, the software just crashes when I try to
download email.

It's not a memory problem. I had not problem in the past when running
Entourage off a secondary hard disc either. It just keeps crashing
when I install it onto my ibook. Any advice anyone?

I'm wondering if there might be something in the software that
prevents you using it on more than one computer....

Any help very gratefully recieved.

John

 
 
M

Mickey Stevens

Install the latest Office 2001 update:
* Microsoft Office 2001 for Mac Security Update (9.0.5)

Download it from Microsoft:
<http://www.microsoft.com/mac/downloads.aspx#Office2001>

Try increasing the memory allocation to Entourage. Before opening
Entourage, click the icons and go to File > Get Info > Memory.
Set the Preferred size to at least 20000K, hopefully more.

If that doesn't help, follow the "normal troubleshooting steps" on the
"Crashes" page on The Entourage Help Page to resolve the problem.
<http://www.entourage.mvps.org/troubleshoot/send_receive/crashes_hangs.html>
 
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