Entourage Problem

P

peaelare

I have a user with Entourage X on an OSX.4 box, fully updated and
patched, in an Exchange 2003 environment.

This isn't a major problem, but would like a fix for it if one exists.

This user has a couple e-mails in her Deleted Items folder that won't
go away from Entourage. They are marked as unread and can not be
permanently deleted. However...these e-mails are nowhere to be seen in
OWA which leads me to believe these items no longer exist on Exchange.

Has anyone experienced this before? How did you fix it?
 
D

Diane Ross

This user has a couple e-mails in her Deleted Items folder that won't
go away from Entourage. They are marked as unread and can not be
permanently deleted. However...these e-mails are nowhere to be seen in
OWA which leads me to believe these items no longer exist on Exchange.
Click to expand...

This symptom indicates database corruption.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
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