Entourage Problems

M

MelissaKallas

I'm currently having problems with Entourage after I attempted to send
a large number of photos as attachments yesterday. After the server
rejected the e-mail I went into the Outbox folder and tried to delete
it but Entourage froze. Now whenever I go into Entourage it either
freezes as soon as I attempt to Send/Receive mail or if I click on the
Outbox folder. I'm running Mac OS X version 10.4.8 on a MacBook Pro
and I'm also a Mac newbie (just switched over from PC).

I'd greatly appreciate any recommendations as to what I should do.

Thanks!
 
W

William Smith

I'm currently having problems with Entourage after I attempted to send
a large number of photos as attachments yesterday. After the server
rejected the e-mail I went into the Outbox folder and tried to delete
it but Entourage froze. Now whenever I go into Entourage it either
freezes as soon as I attempt to Send/Receive mail or if I click on the
Outbox folder. I'm running Mac OS X version 10.4.8 on a MacBook Pro
and I'm also a Mac newbie (just switched over from PC).

Hi Melissa!

Try holding the Shift key down and click the Entourage icon in your Dock
to launch it. The Shift key will prevent the schedules from trying to
send your message long enough for you to delete them from the Outbox.

Hope this helps! bill
 
M

MelissaKallas

Hmmm, I did that and it let me open up Entourage but it still freezes
when I attempt to delete the email. Does anybody know of a way for me
to delete it outside of the program or some other way?

Many thanks!
 
M

MelissaKallas

Thanks to everybody who helped me fix this problem. In the end I
created a schedule to empty the outbox which seems to have fixed the
problems.

Thank you!

Hmmm, I did that and it let me open up Entourage but it still freezes
when I attempt to delete the email. Does anybody know of a way for me
to delete it outside of the program or some other way?

Many thanks!
 
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