Entourage quits when I click on a particular E-mail

S

sushiswiss

Entourge 2001 always quits when I click on an E-mail from a trusted
source that has a .PDF attachment. I cannot put the E-mail in the
trash since it quits when I highlight it. How do I get rid of this
E-mail and what do I tell the sender to do. Other people have been
able to open the attachment (mainly photos).
 
S

Stu Mark

Entourge 2001 always quits when I click on an E-mail from a trusted
source that has a .PDF attachment. I cannot put the E-mail in the
trash since it quits when I highlight it. How do I get rid of this
E-mail and what do I tell the sender to do. Other people have been
able to open the attachment (mainly photos).
Click to expand...

Have you tried launching with the option key held down, to do that database
cleanup/compress thingy?

Stu
(who forgets what it's called but is way to tired to do the research)

NP: Songs Of Love by Ben Folds
 
B

Barry Wainwright

Entourge 2001 always quits when I click on an E-mail from a trusted
source that has a .PDF attachment. I cannot put the E-mail in the
trash since it quits when I highlight it. How do I get rid of this
E-mail and what do I tell the sender to do. Other people have been
able to open the attachment (mainly photos).
Click to expand...

Turn off the preview pane. Then you should be able to select it and delete
it.
 
A

Alan Baker

sushiswiss said:
Entourge 2001 always quits when I click on an E-mail from a trusted
source that has a .PDF attachment. I cannot put the E-mail in the
trash since it quits when I highlight it. How do I get rid of this
E-mail and what do I tell the sender to do. Other people have been
able to open the attachment (mainly photos).
Click to expand...

A couple of ideas:

1. Get rid of the preview pane. View menu, Preview Pane, None.

2. Select another email first, then select the problem email as well,
delete them both, then drag the one you want to keep out of the trash.

--
Alan Baker
Vancouver, British Columbia
"If you raise the ceiling 4 feet, move the fireplace from that wall
to that wall, you'll still only get the full stereophonic effect
if you sit in the bottom of that cupboard."
 
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