Entourage Quitting on Start-up

D

David Thorpe

Hi,

Whenever I start Entourage it opens the view it was last closed in,
(typically Mail), then quits. Second opening, all is fine. It does this
pretty much each time. I'm wondering if there's a way to figure out what's
causing this?

I know this is not a major issue, but I'm concerned it may point to more
serious issues "under the hood".

Thanks.

David
 
D

Diane Ross

Whenever I start Entourage it opens the view it was last closed in,
(typically Mail), then quits. Second opening, all is fine. It does this
pretty much each time. I'm wondering if there's a way to figure out what's
causing this?
Click to expand...

Do you have a schedule to automatically download email when Entourage opens?
You could be experiencing the latest spam problem.
Entourage "Unexpectedly Quits".

A malformed spam message was sent to many people causing the Junk Mail
Filter to fail. The cause of this is a missing bracket within the header
information. The JMF cannot parse the information and fails.

Microsoft is aware of this situation.

Turning off the JMF after you have a crash situation, Re-downloading the
mail, deleting the bad message, and then re-enabling the filter is the
easiest workaround.
 
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