entourage...rules

C

Chrisatsea

Hi
I've been using entourage for a while now without any significant
problems;

anyhow - yesterday the database sent a message saying it needed to be
rebuilt - which i did.
Today I can't open Entourage at all because i receive a message saying
that "Rules may be damaged"
it doesn't let me get any further or open the program at all....
any ideas?
thanks
Chris
 
B

Bras

Hi Chris
http://www.entourage.mvps.org/error/text.html#error_rules
You can try this to resolve this issue, re-create the Rules file for your
identity: Drag the Rules file for your identity to the desktop. The Rules
file for your identity is stored in your Identity folder: Re-create your
Rules.
You can find your identity folder in Home - Documents - Microsoft User
Data - Office 2004 identities - Main identity (or your name if you gave a
different name to your identity) Just drag the rules file out of the folder
to the desktop and see if Entourage opens.
Bras
 
D

Diane

If you have a backup copy of your Identity you can use it to replace the
current rules file.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>



On 10/24/07 7:10 AM, in article [email protected],

Hi Chris
http://www.entourage.mvps.org/error/text.html#error_rules
You can try this to resolve this issue, re-create the Rules file for your
identity: Drag the Rules file for your identity to the desktop. The Rules
file for your identity is stored in your Identity folder: Re-create your
Rules.
You can find your identity folder in Home - Documents - Microsoft User
Data - Office 2004 identities - Main identity (or your name if you gave a
different name to your identity) Just drag the rules file out of the folder
to the desktop and see if Entourage opens.
Bras
 
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