Entourage self destructs

K

Kenneth Gorelick

Beginning about 4 weeks ago, after I installed the last security update to
Entourage, it has been losing data.

At first, there appeared to be a corrupt email in the database. Entourage
would freeze if I tried to read that one email but otherwise worked fine. I
called MS and they took me through a number of steps, including option
starting entourage and going through its various procedures. They concluded
that there was a problem with my iMac G5. I called apple and went through a
process with them, including running scandisk from the CD and found nothing.

Two weeks later, Entourage froze completely. I called MS, and they had me to
a complete reinstall of MS office 2004. My data were gone, but with
entouraid I was able to recover most of it.

Today, I innocently started entourage, and it opened with a new file as if
it were being run for the first time.

Each time this happens I lose two weeks work. I tried to run my back up but
that would not run. I have an archive from last week, so it is not fatal,
but I am at my wits end. Should I just bag entourage?

Thanks,


Ken Gorelick
 
M

matt neuburg

Kenneth Gorelick said:
Today, I innocently started entourage, and it opened with a new file as if
it were being run for the first time.
Click to expand...

Are you using any evil programs that could be messing with your
database, such as an anti-virus utility (Norton, that sort of thing)? m.
 
K

Kenneth Gorelick

I am using Virex 7.5.1, which I have been using for years. It scans every
night, so nothing changed.

Ken Gorelick
 
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