I just installed Entourage on my new MAC. Have always used a PC in the past.
Every time I send/receive my email, I get a new copy of every email on my
server at Comcast. I don't want to delete all the messages when I download
them, it has been useful in the past to have a back-up. How do I prevent
downloading all the stuff I've alreadY seen? I now have over 12,000 messages
in my Inbox, and am experiencing email overload. thanks!!!
To get rid of duplicates use one of the scripts to remove duplicates.
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http://www.entourage.mvps.org/faq_topic/duplicates.html>
In your Account, you can set to leave mail on server. Entourage should not
be downloading them again unless you did a database rebuild. I would check
your settings on Comcast to see if there is a setting there that might be
causing the problem.
I'm a Comcast user too and have never experienced this. There are many
Comcast users here so we should be able to help, if you provide your
settings and details.
As a new Mac and Entourage user, you probably aren't familiar with
troubleshooting Entourage. First, you can eliminate your Identity by
creating a new test Identity under Entourage in the Menu bar --> Switch
Identity --> New. Enter your account info and test. If the problem goes
away, it's your Identity. If the problem exists, then create a new User in
System Preferences and test there. If the problem goes away, then you know
your User's folder has a problem.
First, welcome to the Mac. I have a few tips posted to help new users here:
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http://www.entourage.mvps.org/new2mac/index.html>
