ENTOURAGE - SENT MAIL FOLDER

R

Richlaw

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: intel
Email Client: imap

Whenever I send an original message (one that is not a reply or forward)via my AOL account, when I go to the Sent Item folder there are two copies of the sent email. As I result I have a large accumulation of emails in that folder since I only file one of the copies in its designated folder.

Question---why is this happening and how can I prevent it in the future (N.B. I have a similar Sent Items folder for my gmail account and this does not occur)?

Is there any way I can discard all of these several hunded extra copies without deleting them one-by-one?
 
A

Adam Bailey

Whenever I send an original message (one that is not a reply or
forward)via my AOL account, when I go to the Sent Item folder there are
two copies of the sent email. As I result I have a large accumulation of
emails in that folder since I only file one of the copies in its
designated folder.

Question---why is this happening and how can I prevent it in the future
(N.B. I have a similar Sent Items folder for my gmail account and this
does not occur)?
Click to expand...

AOL will AUTOMATICALLY file sent messages in the IMAP Sent Items folder.
Which means when you send a message, you will get one copy in the IMAP Sent
Items folder and one in the On My Computer Sent Items folder. If you've
designated the IMAP Sent Items folder as the place where Sent messages
should go, you will either get an error or a second copy in that folder.
Instead, either uncheck that box, or designate the Deleted Items folder for
sent messages.

This is documented in the AOL IMAP FAQ at:

http://members.aol.com/adamkb/aol/mailfaq/imap/
http://www.entourage.mvps.org/accounts/aol.html
 
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